Toshiba’s Encompass Document Analysis “Do More With Less”

Challenge
A major corporation must

- Outfit its new 296,000-square-foot campus with the necessary equipment for handling document needs of 500 employees

- Orient and train the employees

- Maintain business operations without interruption in service to clients

Solution
Toshiba America Business Solutions, Inc. (TABS) analyzes the company’s needs using its proprietary Encompass™ software, the industry’s most comprehensive document management and output analysis program.

- The resulting recommendations optimize company’s document output fleet by reducing the number of units (copiers, printers, fax systems and scanners) by 30 percent 

- Decreasing the company’s overall output and supply costs

- Increasing the availability of color printing campus-wide

Background
Why the company contacted Toshiba… After experiencing significant growth, a major corporation found it necessary to relocate to a new 296,000-square-foot campus. The move provided the perfect opportunity to evaluate their business systems—the copiers, printers, fax machines, and scanners required to maintain operations. In the company’s own words, they needed to “find the right device configuration with Scan-To-File and Scan-To-Email capability, color print capability, record retention and archiving, and improved efficiency. We want redundancy in the event units go down, but also want to combine units wherever possible. Overall, we want the transition to be a positive experience, not only for our team but for the entire organization.”